1. Accessing Inspection Checklist & Business Details: Upon arrival, Ralph opens the FormConnect app and retrieves the specific inspection checklist pre-defined for restaurants based on state regulations. He reviews the restaurant’s information, including inspection history, any reported violations, and license details. 

2. Inspection & Data Capture: As Ralph walks through the restaurant, he uses the app to:
– Mark compliance: Electronically check off items on the checklist, indicating adherence to food safety regulations like proper food storage temperatures,hygiene practices, and equipment maintenance.
– Record observations: Note down any concerns or potential violations witnessed during the inspection, with options to:
– Attach photos: Capture visual evidence of non-compliant practices or equipment issues.
– Record specific details: Add comments, measurements, or timestamps for each observation.
– Use pre-defined dropdowns: Select standardized observations from prepopulated lists for faster data entry.
– Perform temperature checks: Utilize built-in temperature recording features within the app to document fridge and freezer temperatures directly. 

3. Interaction with Restaurant Staff: While explaining his findings and corrective actions to the restaurant manager, Ralph leverages the app to:
Share photos: Visually clarify identified concerns and demonstrate necessary improvements.
– Answer questions and document responses: Capture any questions or clarifications from the manager for follow-up.
– Collect corrective action plans: Request the manager create and submit a corrective action plan directly within the app for documented violations. 

4. Reporting & Compliance Management: Back at his office, Ralph uses the app to:
– Completes an inspection report.
– Issue electronic citations for documented violations linking them to relevant regulations and required corrective actions.
– Assign risk ratings and schedule follow-up inspections. 

5. Submitting & Sharing: With a tap,
– Ralph submits the completed report, citations, risk rating, and scheduled follow-ups to the department’s central database.
– The app automatically sends a copy of the report to the restaurant, including any violation citations, required corrective actions, and scheduled follow-up information.