1. Accessing Client Information & Preferences: Before the appointment, Olivia opens the FormConnect app and retrieves Sarah’s profile, including pre-filled information like contact details, skin type concerns,and product preferences.

2. Consultation & Data Capture: During the consultation, Olivia uses the app to:
– Conduct a digital skin analysis: Depending on the app’s features,it might integrate with specialized devices to capture close-up images of the client’s skin for detailed analysis.
– Ask standardized questions: The app could guide the consultation with pre-defined questions about skincare routine, lifestyle habits, and product allergies.
– Capture client responses: Olivia can easily record client answers, concerns,and desired outcomes electronically within the app.
– Take notes and observations: Add personalized notes about the client’s skin condition, potential sensitivities, and areas of focus.

3. Personalized Treatment Recommendations: Based on the collected information, Olivia uses the app to:
– Access product recommendations: The app might offer a database of skincare products based on the client’s skin type, concerns, and preferences,helping Olivia suggest suitable options.
– Create customized treatment plans: The app could facilitate building personalized treatment plans with recommended products, usage instructions,and follow-up appointments.
– Provide visual aids: Depending on the app’s features, Olivia can incorporate images of recommended products or treatment techniques for better client understanding.

4. Client Communication & Engagement: Throughout the consultation, Olivia leverages the app to:
– Share product information: Electronically display product details, ingredients,and reviews within the app for client reference.
– Answer questions and address concerns: Capture any client questions or hesitations and provide clear explanations or alternative recommendations within the app.
– Obtain digital consent: Facilitate obtaining electronic consent for specific treatments or product purchases.

5. Sending & Sharing Recommendations: After the consultation, Olivia uses the app to:
– Finalize and send the treatment plan: With a tap, she can send the personalized treatment plan, including product recommendations and followup details, directly to the client’s email or app profile.
– Schedule follow-up appointments: Schedule future consultations or treatment sessions directly within the client’s profile.